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Big Tech is all in on AI. Now all they need is customers.
https://www.cbsnews.com/news/ai-bubble-tech-selloff-investment-consumer-business-demand/-snip-
She added, "The returns are not coming in, and the claims that are being made, in terms of efficiency or productivity numbers, are not netting out."
Brennan also pointed to rising skepticism among some consumers and workers about the utility of AI. To be sure, Americans are increasingly using AI, but for now few appear willing to pay for it. That reluctance is coupled with what polls show are major public concerns with AI: 40% of adults think the technology will be a negative societal force over the next two decades, versus 16% who believe it will be positive, according to Pew Research.
-snip-
One takeaway is that many consumers are using AI less out of a desire to chat with a bot than because there's simply no escaping the technology, Brennan said. Enter a search query on Google, and you'll get an AI response at the top of the page. Call a company's helpline, and chances are that you'll get an AI agent with a soothing voice accompanied by fake typing in the background.
"The current push for AI adoption that we're seeing is directly coming from the financial incentives of AI firms," she added. Because of the massive capital expenditures, the hyperscalers and other AI firms are making a "deliberate push for AI everywhere — no matter whether the demand is there or if customers want it or not."
-snip-
She added, "The returns are not coming in, and the claims that are being made, in terms of efficiency or productivity numbers, are not netting out."
Brennan also pointed to rising skepticism among some consumers and workers about the utility of AI. To be sure, Americans are increasingly using AI, but for now few appear willing to pay for it. That reluctance is coupled with what polls show are major public concerns with AI: 40% of adults think the technology will be a negative societal force over the next two decades, versus 16% who believe it will be positive, according to Pew Research.
-snip-
One takeaway is that many consumers are using AI less out of a desire to chat with a bot than because there's simply no escaping the technology, Brennan said. Enter a search query on Google, and you'll get an AI response at the top of the page. Call a company's helpline, and chances are that you'll get an AI agent with a soothing voice accompanied by fake typing in the background.
"The current push for AI adoption that we're seeing is directly coming from the financial incentives of AI firms," she added. Because of the massive capital expenditures, the hyperscalers and other AI firms are making a "deliberate push for AI everywhere — no matter whether the demand is there or if customers want it or not."
-snip-