We are about to make some changes to our configuration which could result in errors (UPDATED)

[EarlG]

This discussion thread was locked by EarlG (a host of the Announcements group).

Last edited Tue Mar 23, 2021, 10:51 AM - Edit history (1)

UPDATE 3/23:

This process completed successfully, however it did not resolve the overall problem. For more information please see the latest update:

https://www.democraticunderground.com/101311803


UPDATE 4:40 PM:

We completed the configuration change and it appears that DU is still here, so that's good news! However, we're as yet unsure whether it did anything to fix the ad problem. We will continue to monitor the situation. If you get any error messages, or if you are a Star Member seeing ads, please send me a PM.

ORIGINAL MESSAGE:

As many of you know we've been having some issues with Star Members occasionally seeing ads over the past week. We are about to make a fairly significant change to our configuration in an effort to fix this.

We hope that this change will not result in any errors at all, and you won't even notice that it happened. However, we thought we should give you a heads up just in case errors occur.

We will be making the change shortly.

[secondwind]

1. Will we know after it happens...

[EarlG]

2. Hopefully not

In theory everything should keep working as normal. This is just to give you a heads up in case it doesn't. But if something goes wrong, we'll revert the change so things should go back to normal fairly quickly one way or the other.

[sheshe2]

3. +1

Thanks to you both.

[secondwind]

5. Thank you ☺️

[PJMcK]

4. Thanks

You are among the finest website hosts!

[niyad]

6. Ah, so that accounts for the 504 error message I got earlier? I knew it was something here, as

I checked another site, which was working. It only lasted about a minute.

[EarlG]

7. That was most likely related to what we just did

Glad to hear it resolved quickly

[BComplex]

8. Thanks, EarlG. You and Elad are awesome!

[japple]

9. Ever since I did a recent update to Windows 10, I am having issues at DU. On the

tabs at the top, none are highlighted even if there has been recent activity. Also, there is no contrast between read and unread post titles. I use google chrome and have an older Samsung monitor so this might be a problem with my PC. It's not a big deal, but some of us old folks take time to get used to new fangled things! Many thanks for all you and the team do to keep DU up and running.

[ffr]

10. TY for your mostly thankless work.

[ailsagirl]

11. Thanks for the heads-up, EarlG

[hibbing]

12. Appreciate you EarlG n/t

[DinahMoeHum]

13. Noted. thanks.

n/t

[irisblue]

14. 9:15 pm, lots of ads.

ehhh, later

[Skittles]

15. thank you

I donate to DU because it is a great website but.......seeing no ads is a great perk

[Rhiannon12866]

16. 6:44am, seeing lots of ads now, for the first time

[Wahyee]

17. Just started seeing ads in threads today /eom

[MineralMan]

18. Just started seeing ads today.

I hadn't seen them before. Weird. Just wanted to let you know.

ETA: I logged out and then logged back in. Still seeing the ads.

No worries. I know you'll get it fixed.