In new program, nurses help 911 callers who don't need an ambulance

[Yo_Mama_Been_Loggin]

EVERETT — Nurses can now help 911 callers in Snohomish County without an emergency room visit.

Snohomish County 911 received almost 111,500 fire and emergency medical calls last year. And often, the only immediate medical care option for these callers has been for a dispatcher to send an ambulance.

Now, if a dispatcher determines an emergency is not life-threatening, they can route the call to a remote team of nurses through a program called Nurse Navigation. Snohomish County 911 officially launched the program Tuesday, in partnership with Global Medical Response and the Snohomish County Fire Chiefs Association.

The nurses help callers decide if they need a walk-in, primary care or telehealth visit. For walk-ins, nurses notify the clinic, provide an estimated arrival time and reason for the visit. Nurses can also coordinate a rideshare to and from an appointment, free of charge for the caller.

https://www.heraldnet.com/news/in-new-program-nurses-help-911-callers-who-dont-need-an-ambulance/

[Think. Again.]

1. Excellent...

...now let's start sending crisis workers when jailers aren't needed!

[Jilly_in_VA]

2. What a great idea!

This would be a good place for retired or job-disabled nurses to exercise their skills and still be valuable. This should be implemented across the country.

[Aristus]

3. Nurse triage may well be one of the salvational factors in American medicine.

Nurses get stuff done.