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pstokely

(10,712 posts)
Sun Aug 11, 2019, 06:29 AM Aug 2019

Has anyone gotten crashes on boot after installing KB4507453 on Windows 10 pro?

I kept getting some page fault error message on boot (0x00000050), unplugged all external drives and peripherals, still got the crash at boot, then did a system restore and paused the updates for now. I suspect Avast might be causing this and uninstalled it, what else could it be if not Avast? also ran memtest with no errors

here's what found I in the dump file
https://1drv.ms/u/s!Av8CIdceX8mBabURCpOL2Qh_O-Y?e=hgFcnr
"
==================================================
Dump File : 080919-13265-01.dmp
Crash Time : 8/9/2019 11:44:11 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : ffffba02`1b28e19c
Parameter 2 : 00000000`00000000
Parameter 3 : fffff804`2efc6cac
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+1bc900
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.18362.175 (WinBuild.160101.0800)
Processor : x64
Crash Address : ntoskrnl.exe+1bc900
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:windowsMinidump80919-13265-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 18362
Dump File Size : 624,884
Dump File Time : 8/9/2019 11:59:16 PM
==================================================

"

4 replies = new reply since forum marked as read
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Has anyone gotten crashes on boot after installing KB4507453 on Windows 10 pro? (Original Post) pstokely Aug 2019 OP
I did some quick research - it may be video drivers Thav Aug 2019 #1
the latest drivers for my video card are over a year old pstokely Aug 2019 #2
It may also be the order in which the update was installed. Thav Aug 2019 #3
I uninstalled the latest NVIDIA drivers and installed older drivers, did a manual install, still got pstokely Aug 2019 #4

Thav

(949 posts)
1. I did some quick research - it may be video drivers
Sun Aug 11, 2019, 07:11 AM
Aug 2019

A few threads suggest video drivers plus this update may be the culprit. If you can get to safe mode, I would suggest uninstalling this update and your video card drivers. Then reboot and install the update again, reboot, then reinstall your video card drivers.

Otherwise, one person said a reinstall of windows solved it.

Posting the dump files o answers.microsoft.com may also get you some help.

Hope that helps!

Thav

(949 posts)
3. It may also be the order in which the update was installed.
Sun Aug 11, 2019, 07:19 AM
Aug 2019

The crash may be because the update was installed after the drivers.

Try removing both, then installing the update, then the video drivers. It may work.

Don't forget to yell a lot, though. That seems to help.

pstokely

(10,712 posts)
4. I uninstalled the latest NVIDIA drivers and installed older drivers, did a manual install, still got
Tue Aug 13, 2019, 12:37 AM
Aug 2019

I'm gonna try installing the update with no drivers
https://1drv.ms/u/s!Av8CIdceX8mBbPPpdzeaSNc8kO8?e=dTpAc2

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