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Paper Roses

(7,505 posts)
Sat Dec 11, 2021, 03:40 PM Dec 2021

iPhone question if you can help.

I am a simple user and text friends. I am able to delete texts when the conversation is over...except:
I am not able to delete the text from my daughter. No matter what I do, the delete options does not show. I have no idea what is causing this, any ideas about how to find a way to delete what is now a very long text?

Also, I was told by my other daughter that I had all kinds of apps within the phone.
She told me to go ho my home screen, double click button and swipe up,
OK, which is the home page, the one I see when I push the button to activate or the one that shows with all the icons?

Yes, I am an old timer who was given this phone with no instructions so I'm on my own.It is about 40 miles to an Apple store for help. so here I am. Any help would be appreciated. Thanks,
PR

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Irish_Dem

(57,156 posts)
1. For some reason I can never swipe up to get the app page that you talk about.
Sat Dec 11, 2021, 03:44 PM
Dec 2021

My daughter has given up trying to teach me to do it.

momta

(4,106 posts)
2. Your "Home" screen
Sat Dec 11, 2021, 03:49 PM
Dec 2021

is typically the one you see whenever you close an app or wake up your phone. It will have an icon for each app, and some small dots at the bottom that indicate how many pages of apps there are (assuming there are more than one). You should be able to swipe left and right to see the different pages of apps.

I take it this is not an iPhone 11. It still has the button at the bottom? That will be useful info in figuring out how to delete a text.

vanlassie

(5,899 posts)
3. The home page is the one showing all the app icons. But you can double click
Sat Dec 11, 2021, 03:50 PM
Dec 2021

on any page and see the open apps fanned out. Swipe up to close each one you want.

momta

(4,106 posts)
4. To delete a single text...
Sat Dec 11, 2021, 03:53 PM
Dec 2021

not a whole conversation, you can hold your finger on the text for a second, and a menu will appear. You have to select "More..." and then it will let you select individual texts. Once you have selected the ones you want to delete, touch the trash can in the bottom right.

Hope this helps.

Paper Roses

(7,505 posts)
9. Hi, I just followed your instructions re: "more" and was able to delete each post individually.
Sat Dec 11, 2021, 04:18 PM
Dec 2021

My daughters initials still show at the top of the screen but I can get beyond that with any new text. I appreciate the help.

Tactical Peek

(1,266 posts)
11. Your daughter's initials show at the top probably because
Sat Dec 11, 2021, 04:39 PM
Dec 2021

. . . probably because that screen is her 'feed' of messages to you. To the left of her initials there might be an arrow thingie facing left which if pressed will go to the page showing 'Messages' and list other sources of messages to you, and have a Search box at the top.



Heartstrings

(7,349 posts)
5. Your cellphone provider should be able to help.
Sat Dec 11, 2021, 03:58 PM
Dec 2021

Also, Apple is just a phone call away and I’ve always had good customer service from them.

Try holding your finger on the text you want to delete and you should get multiple options, “trashing” being one of them, along with forwarding, etc.

Your homepage is where all your apps are….try lightly “swiping” from the bottom of your screen to access your flashlight, brightness, etc. it’s tricky and I have a difficult time sometimes but just keep playing with it.

Most “apps” can be found in the App Store and can be installed from there, unless someone has already downloaded them to your iPhone.

Hope this helps…..

Haggard Celine

(17,022 posts)
6. I don't know what type of iPhone you have;
Sat Dec 11, 2021, 04:04 PM
Dec 2021

I have an SE. If I want to delete texts from my dad, for instance, I'll push the text icon and go under the heading "known senders." When I get in there, I push the icon at the top of the screen that has "..." on it. Then I see 3 possibilities come up: "select messages, edit PINs, or edit name and photo." Then I press "select messages." After that, a series of circles will show up next to each name. I select the circle next to "dad." Then I'll see "delete" at the bottom of the screen and I press it. That will get rid of the texts from my dad.

Tetrachloride

(8,445 posts)
7. ok , pardon my French, a couple semi ridiculous questions to get
Sat Dec 11, 2021, 04:13 PM
Dec 2021

Which program are these in ? 1. Messages ( green icon ). 2. facebook messenger ( multicolor with white). 3. whatsapp (also green)

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Next, if you could try. 1. 2 fingers or 2. move your daughter’s messages to the middle of screen before trying to delete

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