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DoD Announces Award to Reform its Travel System
https://www.defense.gov/News/News-Releases/News-Release-View/Article/1604916/dod-announces-award-to-reform-its-travel-system/DoD Announces Award to Reform its Travel System
The Department of Defense announced the selection of SAP Concur to develop a business travel system prototype that will replace the aging and inefficient Defense Travel System. The department’s $9.3 million Other Transaction Authority award would exponentially lower the cost of airline tickets and save more than 10 million labor hours annually spent on the process of booking travel by more than 2 million active duty, reserve, and civilian personnel.
The Department of Defense spends $9 billion annually on travel, with temporary duty travel comprising approximately 70 percent of all department travel vouchers. The department, through this Other Transaction Authority, will leverage its recently simplified and rewritten Joint Travel Regulations, mandate the use of lower-cost non-refundable airline tickets in markets without pre-negotiated fares, and launch a prototype capability to adopt commercially-available travel processes using information technology solutions. In addition to reducing overall costs, the new capability must reduce process and workflow complexity, decreasing the time and effort spent by travelers, authorizing officials, and administrators planning travel and reimbursing travel expenses. It must also meet the department’s audit readiness requirements, improve customer satisfaction, and align to commercial/industry best practices.
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