DU Community Help

Clarity2

(1,009 posts) Wed May 9, 2018, 10:57 AM May 2018

Question about star membership

If I purchase star membership, does my personal info get stored on this site? The only reason I haven't so far is because of worry that the site will be hacked again. I can do paypal, if that is a safer way.

14 replies

= new reply since forum marked as read

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Question about star membership (Original Post) Clarity2 May 2018 OP

I have no idea, having never thought about that. CaliforniaPeggy May 2018 #1

Thanks Clarity2 May 2018 #2

I use paypal its sent direct. Historic NY May 2018 #3

Any membership info is on a server separate from the DU forums and groups, I think. Ptah May 2018 #4

Thanks everyone - update Clarity2 May 2018 #5

you're lucky, I have a billing question and I've been ignored or something steve2470 Jun 2018 #8

Well that sucks Clarity2 Jun 2018 #12

ok I went through Paypal steve2470 Jun 2018 #13

NP! ; ) nt Clarity2 Jun 2018 #14

by the way, what email address did you use ? nt steve2470 Jun 2018 #9

I think I used Clarity2 Jun 2018 #11

Can you Crutchez_CuiBono Jun 2018 #6

Like to support Crutchez_CuiBono Jun 2018 #7

Postal Mail: Ptah Jun 2018 #10

CaliforniaPeggy

(152,051 posts)

1. I have no idea, having never thought about that.

Reply to Clarity2 (Original post)

Wed May 9, 2018, 11:17 AM

May 2018

I would ask Skinner.

Clarity2

(1,009 posts)

2. Thanks

Reply to CaliforniaPeggy (Reply #1)

Wed May 9, 2018, 11:21 AM

May 2018

Hopefully Skinner (?) comes along.

Historic NY

(37,842 posts)

3. I use paypal its sent direct.

Reply to Clarity2 (Original post)

Wed May 9, 2018, 11:25 AM

May 2018

Ptah

(33,491 posts)

4. Any membership info is on a server separate from the DU forums and groups, I think.

Reply to Clarity2 (Original post)

Wed May 9, 2018, 12:04 PM

May 2018

Clarity2

(1,009 posts)

5. Thanks everyone - update

Reply to Clarity2 (Original post)

Sat May 12, 2018, 08:43 AM

May 2018

I emailed DU, and received a response in case anyone is curious:

"Star Membership purchases are processed entirely through PayPal -- no private data is stored or passed on to our servers."

So it's all good...

steve2470

(37,468 posts)

8. you're lucky, I have a billing question and I've been ignored or something

Reply to Clarity2 (Reply #5)

Sat Jun 9, 2018, 11:50 AM

Jun 2018

I paid accidentally TWICE in April and crickets from them.....

Clarity2

(1,009 posts)

12. Well that sucks

Reply to steve2470 (Reply #8)

Sat Jun 9, 2018, 02:06 PM

Jun 2018

If you paid through paypal you probably can reverse one of the payments. I think theres a spot to put a note, or you could email DU and give them a heads up.