DU Community Help

House of Roberts

(6,257 posts) Tue Sep 23, 2025, 09:13 AM Sep 23

Renew Star Membership

Why am I having to put in personal address to get this? No matter what I do I can't get past this without putting in info I NEVER enter into my computer. Can I lie to it or will that make it fail too?

Also what is the CVV field? Is that the security code?

4 replies

= new reply since forum marked as read

Highlight:

Renew Star Membership (Original Post) House of Roberts Sep 23 OP

Your post prompted me to go and also Renew FarPoint Sep 23 #1

I have never had a PayPal account. House of Roberts Sep 23 #2

Maybe Earl can fix this problem we are having FarPoint Sep 23 #3

This is most likely related to the fact that you're trying to use a gift card to check out as a guest EarlG Sep 23 #4

FarPoint

(14,242 posts)

1. Your post prompted me to go and also Renew

Reply to House of Roberts (Original post)

Tue Sep 23, 2025, 09:34 AM

Sep 23

I no longer have a payPal account....no place to add a credit card????? Any suggestions?

House of Roberts

(6,257 posts)

2. I have never had a PayPal account.

Reply to FarPoint (Reply #1)

Tue Sep 23, 2025, 09:43 AM

Sep 23

I tried a bogus address since no one could answer my question and it rejected my gift card, which is a Visa card with 16 digits and an expiration date and a security code, so why won't it work?

FarPoint

(14,242 posts)

3. Maybe Earl can fix this problem we are having

Reply to House of Roberts (Reply #2)

Tue Sep 23, 2025, 09:54 AM

Sep 23

Let me know if you get resolution...

I did find this DU Community instruction....

https://democraticunderground.com/125629039

EarlG

(23,204 posts)

4. This is most likely related to the fact that you're trying to use a gift card to check out as a guest

Reply to House of Roberts (Reply #2)

Tue Sep 23, 2025, 12:00 PM

Sep 23

PayPal's help page on this says, "If you get a declined message during checkout even if the prepaid gift card has enough balance to cover the full amount, then you may have to register your billing address with the card issuer. Look for a contact website or phone number on the back of the prepaid gift card to complete the registration process. Once registered, please try again."

It seems PayPal only accepts Visa gift cards if there is a registered billing address -- inventing an address won't work.

Reply to this discussion