DU Community Help

JohnnyRingo

(20,339 posts) Tue Dec 2, 2025, 09:24 AM Yesterday

I can't sign on with my Amazon Kindle Fire tablet.

Does anyone else have this issue?

I enter my user name & password but it instructs that my web browser (Silk) must be set to accept cookies.. Fine.
I have it set to "accept third party cookies" but I still fail to sign in. I even added DU as an accepted safe site.

I don't see any directive for what to do with my Silk browser, only IE, Mozilla, and I think Apple. I take dialysis every other day and my Kindle is my window to the world while I'm there.

4 replies

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I can't sign on with my Amazon Kindle Fire tablet. (Original Post) JohnnyRingo Yesterday OP

Have you tried rebooting your Kindle? hedda_foil Yesterday #1

Worth a try JohnnyRingo 11 hrs ago #3

check your password rampartd Yesterday #2

For what it's worth I pushed the sync button JohnnyRingo 11 hrs ago #4

hedda_foil

(16,877 posts)

1. Have you tried rebooting your Kindle?

Reply to JohnnyRingo (Original post)

Tue Dec 2, 2025, 09:27 AM

Yesterday

JohnnyRingo

(20,339 posts)

3. Worth a try

Reply to hedda_foil (Reply #1)

Wed Dec 3, 2025, 12:13 AM

11 hrs ago

But it didn't help I double checked that it allow third party cookies and even added DU as an accepted site.
I made sure I used the password I used on the desktop. I'm ready to start yelling at Alexa haha

rampartd

(3,233 posts)

2. check your password

Reply to JohnnyRingo (Original post)

Tue Dec 2, 2025, 09:56 AM

Yesterday

i used a kindle with silk for years of chemotherapy. it works fine with du, but kindle may not sync user info with other devices?

JohnnyRingo

(20,339 posts)

4. For what it's worth I pushed the sync button

Reply to rampartd (Reply #2)

Wed Dec 3, 2025, 12:18 AM

11 hrs ago

I'm not sure what that even does but it didn't work.
I double checked that I'm using the same password I used on this desktop and made sure to "allow third party cookies". I even added DU as an accepted site just in case.

The password works, it just tells me I need to allow cookies and includes instructions for IE, Mozilla, Firefox, and Apple. Not Silk, but it wasn't hard to find on my own. I'm ready to read Alexa the riot act.

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