Social Security officials partially walk back plans for in-person verification

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Source: NPR

The Social Security Administration is revising proposed changes that would have required some beneficiaries to prove their identity in-person when seeking services.

Officials said in a statement Wednesday that they are exempting people who apply for Medicare and disability benefits, as well as supplemental income help for the poor, from having to prove their identity in-person at a social security office if they are unable to use the agency's online system.

They also announced they are pushing back the start of the new policy by two weeks, to April 14.

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"We have listened to our customers, Congress, advocates, and others, and we are updating our policy to provide better customer service to the country's most vulnerable populations," Lee Dudek, acting commissioner of Social Security, said in the Wednesday statement.

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Read more: https://www.npr.org/2025/03/26/nx-s1-5341780/social-security-administration-identity-requirements