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Computer Help and Support

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live love laugh

(16,218 posts)
Thu Jan 22, 2026, 12:24 AM Yesterday

Apple just disappeared several of my playlists. [View all]



Unbelievable. I spent YEARS putting together some of the music. Now it’s vanished and unrecoverable.

I was on the treadmill switching songs and the next thing I knew the whole playlist that contained the song was gone.

I called support only to be told that music and playlists are not part of Apple backups! It would’ve been nice to be forewarned but that’s too much like right.

For any chance of recreating playlists you have to download the metadata but not the actual music to an xml file on the computer or the cloud if you want to recreate lost lists.

I hate Apple.
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