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To Verizon/FIOS Customers [View all]
LOOK CAREFULLY AT YOUR MONTHLY STATEMENTS.
Even if you have a contract to pay the same price for the same services for a term (one, two years), it can change. What I mean is your bundle price is the same but taxes change.
I just had a robust discussion with a Verizon rep. I didn't see that my service charge for last month was nine cents ($0.09) more than the month before and blithely wrote the amount I've written ad infinitum.
Verizon charged me this month for the 9 cents AND Five Dollars for the Late Fee (which Verizon wouldn't forgive).
You have been warned. Do not fall into a sense of false complacency. Read your bills.
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