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MIButterfly

(2,799 posts)

4. That's a good point. I never thought of it that way.

Reply to Irish_Dem (Reply #3)

Tue Apr 7, 2026, 10:37 AM

9 hrs ago

I guess I was taken aback because they never asked me which medication I needed refilled before; they just refilled it. Thank you, Irish_Dem for showing me another side.

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I got a call from the vet's office a few minutes ago. [View all] MIButterfly 9 hrs ago OP

Maybe their system was down? Catlady123 9 hrs ago #1

Maybe the person you spoke to hadn't accessed the record. Raven123 9 hrs ago #2

They did the right thing. Irish_Dem 9 hrs ago #3

That's a good point. I never thought of it that way. MIButterfly 9 hrs ago #4

Yes think of all the calls they get. Irish_Dem 8 hrs ago #6

You make a very valid point about ill-informed patients or family members. 3catwoman3 7 hrs ago #7

I agree with Irish Dem. Perhaps it was a new front office person. Polly Hennessey 9 hrs ago #5

are they a private equity vet ? Nigrum Cattus 7 hrs ago #8

No, thankfully they are independently owned. MIButterfly 3 hrs ago #9