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(16,878 posts)

5. Here's the customer support chat link.

Wed Dec 3, 2025, 04:42 PM

Wednesday

https://www.amazon.com/message-us?ref_=d2_help_gateway_contact&paradigm=d2-mu-digital&muClientName=d2-mu-digital

If they can't help maybe they can get you to someone who can -- like an actual tech support person.

You could also try a full shut down with a 15-20 minute wait before booting up again (if you haven't tried that already).

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I can't sign on with my Amazon Kindle Fire tablet. [View all] JohnnyRingo Tuesday OP

Have you tried rebooting your Kindle? hedda_foil Tuesday #1

Worth a try JohnnyRingo Wednesday #3

check your password rampartd Tuesday #2

For what it's worth I pushed the sync button JohnnyRingo Wednesday #4

Here's the customer support chat link. hedda_foil Wednesday #5